Credit Controller

About us

1st Line Defence is one of the leading unexploded ordnance (UXO) risk mitigation companies in UK. We are dedicated to delivering practical solutions to deal with aerial-delivered unexploded bombs (UXBs) from WWI and WWII, as well as UXO contamination related to historical land use by the military. Our services range from early-stage desktop risk assessments through to UXO support to construction projects, site investigation and offshore works. We are passionate about providing services with a friendly, open and ethical approach. We maintain and implement rigorous standards in order to provide a high level of service to our clients. We are a team consisting of specialist UXO field engineers, historians, analysts and support staff. With headquarters in Hoddesdon, Hertfordshire, we operate across the UK and undertake projects overseas..

Our work environment includes:

• Work-from-home days
• Casual work attire
• Company perks

Working Hours and Location:

Working hours are 9am – 5pm with 1 hour break for lunch.

Hybrid working 3 days in office and 2 days from home per week.

Key Responsibilities and Objectives:

· Confirming sales invoices have been received into the correct hands and approvals are being progressed to ensure invoices are paid on time.

· Once approvals are gained, obtaining payment dates in writing from our clients.

· Chasing sales invoices that have gone beyond our payment terms by telephone and email and updating Sage with a clear audit trail of the communication between us and the client.

· Sending warning letters to any seriously overdue accounts.

· Liaising with the Operations Manager and Legal Contracts Advisor on post invoiced disputes to resolve amicably and swiftly.

· Escalating problematic overdue accounts to your direct line manager.

· Liaising with the Legal Contracts Advisor and evidencing information required if a claim submitted to recover overdue accounts.

· Monitoring client credit limits to ensure minimal financial risk to the business.

· Liaising with our credit insurance broker to assess, maintain and gain client credit limits.

· Reporting to our credit insurance broker any seriously overdue accounts and providing information to their debt collection team.

From time to time there may be a requirement to provide departmental coverage for sickness, holidays etc. These duties may consist of some basic Sales and purchase ledger tasks and payroll administration.

Key Skills

· Excellent and confident telephone manner.

· High level of professionalism.

· Good skill and understanding of Outlook and Microsoft Office.

· Excellent written and oral communication skills.

· The ability to work independently and as part of a team.

· A team player, providing support during colleague absences to ensure all deadlines are met.

· High attention to detail.

· Proactive working style with a can do attitude.

· Ability to multi-task effectively and efficiently, in a busy environment where re-prioritization may be required.

· Willingness to work on wider initiatives outside of Finance to drive improvements.

Advantageous but not Essential

· Experience using Sage Accounts

· Finance experience

Company benefits: Gym membership and Birthday day off following a successful probation period. Employee assistance programme.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

Job Type: Full-time

Salary: £20,000.00-£25,000.00 per year

Benefits:

• Casual dress
• Free parking
• Gym membership
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hoddesdon: reliably commute or plan to relocate before starting work (required)

Experience:

• accounting: 1 year (preferred)
• credit control: 1 year (preferred)

Work Location: Hybrid remote in Hoddesdon