Field based - Care Quality Officer - Suffolk
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Position Overview & Specifications
Job Title: Quality Officer
Location: 70% field based, 30% office based (3 Cromwell Court, Ipswich, IP1 1XG)
Salary: £23,000.00 per annum
At A Class Care we are looking for individuals who share our values and passion to make a positive difference to peoples lives throughout our community.
Due to growth we have an exciting opportunity for a quality officer to join our established team in Ipswich. A quality officer will support via field based working to our clients and care workers in line with CQC requirements.
You will be responsible for :
- Providing supervision and support to our care staff.
- Completing probation reviews and supervisions for our care staff.
- Completing announced and unannounced spot checks.
- To carry out administrative duties related to the role including writing medication records, care plans and creating relevant reports.
Our Ideal Candidate:
- Must have previous experience within the Care sector.
- Must be good at problem solving and like a challenge.
- Excellent attention to detail and communication skills.
- Has a great client-focused passion.
- Able to work under pressure and in a fast pace environment.
Our Requirements:
- Able to drive, and holds a full clean UK Driving License due to the travelling involved. (use of company pool car available for work related tasks)
- Experience working with the Microsoft Packages.
- Have a good understanding of CQC standards
If you are looking for a change in career or a new fulfilling challenge, A Class Care can offer you:
- Company pension, sick pay (SSP)
- Positive and friendly team to work with
- Refer a friend scheme.
- Excellent on-going training and induction programme
- Company events and wellbeing programs
- Opportunity to gain nationally recognised qualification in Health and Social Care
- Real opportunity for progression within a growing business
- Use of the company pool cars
- 22 days paid annual leave plus bank holidays and 1 extra day for your birthday
- Monday to Friday work 09.00 – 17.30 with 1-hour unpaid lunch
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Field based - Care Quality Officer - Suffolk roles across A Class Care's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £23,000 bracket, including retirement vesting and health parity.
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