Housing & Support Officer Croydon, Merton, Mitcham

Housing & Support Officer Croydon, Merton, Mitcham, Sutton HSOLON1021

Are you passionate about helping people and willing to go above and beyond to deliver an excellent service? Have you worked in a housing and/or support setting and have a ‘can do’ attitude? If so, this could be the role for you.

In this post you will be looking after a patch that covers in Croydon, Merton, Mitcham and Sutton with a total patch size of around 120 properties.

This is a varied and rewarding role which combines the provision of comprehensive housing and tenancy management services, as well as the additional support for our customers who may need to help to sustain their tenancies and achieve their personal independent living goals.

You will have the opportunity to work closely with your customers, their Care & Support staff and many other agencies. This role is perfect for people with housing management experience who are looking for the opportunity to provide more intensive, personalised housing support services.

Although preferred, experience of working in supported housing is not essential as training and support will be provided to the right candidate including sponsorship for a CIH Level 3 Qualification subject to successful completion of probationary period.

if you feel you have the relevant skills set and can demonstrate a desire and aptitude for helping our customer group to maintain independence, then please apply.

Post requirements

• Car driver – full clean licence and use of own car for work
• Able to carry out property visits across the designated area
• This post requires an enhanced DBS check (done by company)

Benefits you will receive with this role

• Support and Leadership
• Training and development opportunities including CIH Level 3 sponsorship.
• Company healthcare scheme
• 25 days annual leave (plus bank holidays)
• Contributory pension
• 45p per mile

What you’ll do

• To work as part of a team providing housing management and tenancy sustainment support services to Ability’s client group, which includes customers with learning disabilities, mental health needs and / or physical and sensory impairments.
• To provide comprehensive housing and tenancy management services including the management of rent and service charge payments; voids and lettings; tenancy management and enforcement, including nuisance and anti-social behaviour; estate / scheme inspections, property maintenance and health and safety issues.
• To provide care, support and supervision to customers to help them maintain their housing and achieve their personal independent living goals.

Job Title – Housing & Support Officer

Salary – up to £33,000 dependent on experience

Location – The Coach House, Staines

Hours – 35 hours per week (Monday to Friday)