Team Support Assistant

Team Support Administrator - £24,000pa

We will be selecting suitable candidates the week commencing 13/3/2023

This is an initial 1 year FTC, with the possibility of extension beyond this period.

Working hours for this post are Monday to Friday, 9am to 5pm with an hour for lunch

Reporting to the Public Sector Manager and working from the Shoreditch Offices!

The purpose of this role is to provide a really effective administrative support service to the Public Sector research department of this growing company, in a timely and professional manner. You will be the main anchor in the office, providing support to an extremely busy and dynamic team!

This is an entry level role, so anything from 1 year’s office experience will be considered. There is plenty of scope to the position, with lots of room to grow and develop within the company for the right candidate.

Main duties and responsibilities:

• To provide effective and efficient administrative support to all team members
• Duties to include scanning, photocopying and filing
• To assist Case Managers with written correspondence and report preparation
• To help with ordering and distributing certificates
• To assist the team with creating distribution schedules
• To assist the Public Sector Management Assistant with pending enquiries.
• To undertake training and development, as specified by the Line Manager
• Any other additional duties appropriate to the post as requested

Skills, Knowledge, Education & Experience:

Essential qualities:

• Good working knowledge of Microsoft Word and Excel
• Highly organised
• Attention to detail
• Methodical approach
• Excellent communication and interpersonal skills
• Ability to work on own initiative and organise own workload
• Problem solving skills, with the ability to respond to sudden, unexpected demands
• Reliable, flexible and adaptable

Desirable:

• Experience working in an office environment for at least 12 months
• Confidence in handling phone enquiries from members of the public and the ability to communicate with them in a courteous manner
• Experience of handling and resolving customer queries and complaints

Company benefits:

Annual leave is 25 working days per annum, rising to 28 working days after successful completion of the probationary period.

The company operates a Workplace auto-enrolment Pension Scheme which you will be opted into after 3 months of employment.

You will be working in the company offices in the bustling area of Shoreditch, with a highly collaborative, supportive and friendly team!

The salary for this position is £24,000pa

Due to the high number of applicants, if you have not heard anything from us it is likely you have unfortunately not made it to the next stage.

Ability Recruitment Limited is acting as an employment agency for this vacancy

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: £24,856.00 per year

Benefits:

• Company pension

Schedule:

• 8 hour shift

Ability to commute/relocate:

• London, N1 7RE: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Work Location: One location

Reference ID: Ability735