Event Operations Assistant

Event Operations Assistant

Absolute Taste is a leading event catering company for world-renowned green field events and performance sports, along with a strong presence in catering venues within retail.

Located on the famous Brooklands site in Weybridge, Mercedes-Benz World is an unforgettable day out, not just for motoring fans but the whole family. With our spectacular Driving Experiences, you can take the Mercedes-AMG GT on the track or go off-road in the Classic G-Class.

Buckle up as there is plenty more to explore. Enjoy fascinating exhibitions, the Silver Arrows display team, ultra-realistic F1 simulator experiences, legendary Mercedes-Benz vehicles, all accompanied by a bite to eat at the Recharge Café or The Bistro.

Come and join this iconic brand which is expanding very quickly and looking for the right people to come and join our teams. In return, we invest in individuals to be the best they can be and help them along their exciting career at Mercedes-Benz.

The role

The role of Event Operations Assistant will be based on a casual basis, with events mainly being Monday – Friday with the flexibility to work evenings and weekends on an adhoc basis and in line with the events calendar. Elevate your career in Events operations working alongside experienced Event professionals, whilst working within an incredible company culture! A fantastic opportunity to grow and learn for an Events Operations Assistant joining a large business, working with a popular automotive brand known across the world.

The events operations assistant is a central role in supporting the delivery, and execution of events across the business and brand.

Previous experience in an event environment is essential for this role, as well as having exceptional attention to detail and great organisational skills. Excellent communication skills and customer service experience is necessary.

This is a casual vacancy. Flexibility is a must as this role does include weekend work on occassions. Pre-dominitely, the role is Monday to Friday between the times of 8am and 6pm.

Key purpose of the job

• Provide a genuinely welcoming and memorable experience for our guests, from greeting to handling any questions and helping out with requests

• Provide the high-quality service synonymous with Absolute taste and Mercedes Benz in every service, from buffet breakfasts through to 3 course banquets

• Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.

• Help operationally run all events held at MBW including internal and external events, from conferences, team-building and exhibitions to weddings, banquets and parties

• To manage effective and efficient relationships with all internal and external parties in support of delivering the right experience to customers and clients to Mercedes-Benz World

• Assisting in event set ups, including room set ups, dinner set ups and buffet stations

• Ensuring that all spaces are left organised and tidy at the end of an event in line with standard operating procedures

• Demonstrating to client’s strong knowledge of the venue and vendor offerings

• Delivery of multiple events on the same day

• Support the Sales & Events Manager and supervisor where required

Key requirements:

• High attention to detail, flexibility and the ability to work under pressure to meet targets

• Excellent organisational skills, with flexibility to adapt to changes

• Excellent interpersonal skills and ability to motivate others in and outside the sales function

• Excellent communication skills, both written and oral

• Excellent customer service skills with the ability to adapt to different audiences

• Being a proactive team player to help run multiple events

• Have a good understanding of food and drinks and working alongside chefs

• Flexible approach - working hours can be varied

Benefits:

25 days annual leave (plus bank holidays) per annum*

Contributory Pension Scheme*

Life Insurance Cover*

24/7 telephone health & well-being support & counselling service*

Paid Sick Leave (up to 10 days) *

• T&Cs apply to all of the above

This job description is intended to illustrate the main duties and responsibilities of this job. It is not intended to be exhaustive and you are advised that the duties and responsibilities may change from time to time.