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Position Overview & Specifications
A GREAT OPPORTUNITY TO WORK FROM HOME, ONLY FOR CURRENT CATI TRAINED MARKET RESEARCHERS
Do you know how to probe fully? Could you record verbatim in your sleep? (So if you know you quant from your qual, have conducted business or residential interviews over the phone, are good at collecting verbatim, and you can probe fully, please apply!)
Accent is a vibrant and friendly Market Research Agency based in Edinburgh.
Over the last 2+ years, we have all been very busy working from home! We are looking to recruit versatile, enthusiastic, motivated, hard-working and well-spoken Telephone Market Research interviewers of all ages and background. But with actual experience of Telephone Market Research.
We also work from our Edinburgh office part of the week so if you are local, you can also mix working from home and coming to the office !
Previous and recent experience in Market Research, to ISO20252/IQCS standards is absolutely essential, as is home broadband, a modern Windows 10/11 PC or laptop, and somewhere quiet and comfortable to work.
Again, we are only able to welcome Market Research interviewers with recent telephone experience (less than a year) with an ISO20252 or IQCS research agency.
We offer a degree of flexibility, and are looking to recruit both experienced Business to Business (daytime) or Business to Consumer (evenings & weekends), and are looking for people who can work at least 3 to 4 shifts per week.
The rates of pay are:
£9.80 + 12.07% holiday pay = £10.98 – weekdays
£10.00 + 12.07% holiday pay = £11.21 – weekends
Applicants must have:
Previous and recent experience in Market Research, to ISO20252/IQCS standards
Windows 10/11 PC or laptop
Unlimited home broadband
Quiet and comfortable workspace
Please apply only if you meet the above criteria, by email, detailing your previous Market Research experience and we will get in touch to arrange for a phone interview.
Job Types: Full-time, Part-time, Zero hours contract
Part-time hours: 15-40 per week
Salary: £10.98-£11.21 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No weekends
- Weekend availability
Experience:
- CATI interviewing: 1 year (required)
Work Location: Remote
Reference ID: Autumn2022_Ed
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Telephone/CATI Market Research Interviewer (previous experience only!) roles across Accent's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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