Customer Service Assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you ready to make 2023 your year?
Looking for a new direction but not sure where to start?
With support and training on offer we are looking for a Customer Service Representatives who can assist with our customer acquisitions campaign. Our trainee's will also work towards providing leadership to our team of campaign managers.
This position is a training ground and will see Trainee's learning how to work with clients and understand the marketing process. Some of the daily responsibilities may include scoping out new customers, leading teams and presenting analytical results via daily tracking.
Responsibilities:
- Be able to work independently
- Be able to hold in person presnetations with clients via a tailored b2b, or b2c campaign
- You'll be a go-to person for our clients, helping them to increase brand awareness through pop-up events and in-person presentations
- Making sales, processing payments and promoting new offerings.
- Deliver an excellent level of customer service
- Help customers and clients with their questions and concerns by meeting your own customer service goals.
All our Customer Service Representatives will receive on-the-job training and extensive in-house training to ensure that they feel confident when customer-facing.
If you’re looking to convert your passion for people into a role you can really love turning up to each day get in touch today!
Job Type: Full-time
Salary: £19,818.00-£23,490.00 per year
Benefits:
- Company events
- Flexitime
- Profit sharing
- Referral programme
- Wellness programme
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Acquirity Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,818 - £23,490 bracket, including retirement vesting and health parity.
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