Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Action Express are recruiting, come and join our team and become part of our success story!
We are looking for a Customer Service Advisor
Our employees are at the heart of what we do and we owe our success to our fantastic teams, that is why we need passionate, motivated and customer focused people like you.
As a Customer Service Advisor you will be the voice of our company and your main priority will be to ensure that our customers are provided with an excellent service every time. If you love to work in a fast-paced vibrant office, engage with different people every day, feel like part of a family and have fun, then this role is perfect for you!
What would your main responsibilities be?
To provide an unrivalled customer experience.
We Love to Deliver
Previous experience in the logistics industry would be an advantage, however training will be given
Days of work: Monday – Friday
Saturday on a Rota Basis
Salary: Depending on Experience
Job Type: Full-time
Benefits:
- Company pension
- On-site parking
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: Customer Service Advisor
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Taxi & Car Services
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across Action Express's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Taxi & Car Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,153 - £30,000 bracket, including retirement vesting and health parity.
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