IT Support
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Based West London
Temporary position starting 13th April 2023 ongoing
Hourly rate: £11.00 per hour
Monday - Friday 8:30-16:30
Enhanced DBS preferred and Adecco can obtain and apply for this for you.
Adecco are delighted to be working with our client based in West London and they have a need for a IT Support who will be the 1st Line support. They are looking for an individual with experience in hardware/software. CompTIA experience essential
Duties:
- Provide flawless service and to ensure a reputation of timely service delivery.
- Provide high-quality technical support, advice and guidance to the staff and students.
- Troubleshoot hardware and software issues related to all ICT needs of the school.
- Assist with the imaging, deployment, and maintenance of end user devices.
- Assist with the installation, configuration and maintenance of computer peripheral equipment, multifunctional printers, VoIP handsets and Interactive whiteboards (IWB's), ensuring that this hardware is regularly tested and ready for use when required.
- Assist with the installation and testing of new software and software updates / upgrades, always ensuring compliance with software licensing regulations and security implications.
- Ensure that helpdesk requests are resolved within the agreed target resolution times.
- Re-route or escalate support tickets to the line manager or to 3rd line support as necessary, and other stakeholders to achieve speedy resolution.
- Monitor the progress of helpdesk requests and communicate effectively with end users through to completion of request.
- Work in collaboration with ICT team, monitor and analyse helpdesk requests to identify patterns indicating underlying issues with service or need for user training.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact elizabeth crowley-smith
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Staffing, Recruitment & Subcontracting
Based on transatlantic hiring benchmarks for IT Support roles across Adecco UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Staffing, Recruitment & Subcontracting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying Staffing, Recruitment & Subcontracting openings directly to your inbox.
