Administrative Officer, Appeals Processing Centre

We are looking for enthusiastic and self-motivated candidates to fill the role of Administrative Officer within the legal division of Home Office. The role entails preparing appeal bundles, working to strict deadlines to ensure bundles are submitted timeously and in line with strict policies and procedures and will include regular updating of data required for allocated cases, following guidelines provided.

You will need to be proactive, able to work both within a team and independently, and to demonstrate a high degree of professionalism and flexibility.

Location: LUNAR HOUSE, CROYDON

Salary: £ 13.67 per hour
Duration: 12 months. To start asap after security clearance obtained.

Hours: Full Time: Mon-Fri, 37 hrs per week

Flexible working: Must log into work before 10.00 am and not work later than 07.00 pm.

Job Description

As Administrative Officer you will be expected to support the Appeals Data, Appeals Processing and Business Support Teams to ensure the efficient collation and serving of all Home Office appeal bundles for both First-tier and Upper Tribunal appeal hearings, providing daily operational support within the Appeals Processing Centre.

Key Responsibilities

• Administrative support, regularly checking and inputting the required data for allocated cases
• Prepare appeal bundles for timely submission, working to strict deadlines
• Flagging any complex cases and/or errors immediately, bringing to attention of Manager
• Monitor the case records of appellants to ensure compliance with records management principles and data protection
• Work with Management Information reporting

Essential criteria:

• Proficient IT skills, including Outlook and Excel - full training will be provided on internal systems
• Accuracy in data entry is essential
• Good eye for detail
• Clear and concise English communication, both verbal and written
• Able to work independently as well as part of a team

Desirable Criteria:

• A motivated and flexible approach
• Professionalism

Benefits

• 34 days Paid Holiday (incl. bank holidays) and Boost Benefits offering discounts on products
• Learning and development tailored to your role
• An environment with flexible working option

Security Clearance: Due to the sensitive nature of the work, we will need to apply, on your behalf, for security clearance and you will need to meet the following requirements:

• Resided in the UK for the last 3 years
• Have a *current* British Passport or settlement status
• NI Number
• 2 x proof of addresses (all inUK)
• 5 years full history with no gaps of more than 1 month
• 3 years solid reference with no gaps of more than 1 month

The role can be subject to change based on the business needs at the time. Therefore, they need candidates with a flexible nature that can deal with change.

If placed into a role you will undergo extensive training and the expectation is that you will stay in that role for the duration of the assignment, or a minimum of 4 months, before we can reassign you into a different business area. If you feel the role upon offer is not suitable you will need to discuss this prior to undergoing training.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Eva Blazey