NSA Hub Team Leader /Executive Officer (EO) _ Hounslow

Job Title: NSA Hub Executive Officer (EO)

Business Area: Asylum Flow, NSA Hub

Salary: £15.40 per hour

Duration: Twelve (12) month contract to start asap after security clearance obtained

Hours: Full time, 37 hours/week, Mon - Fri, between 8.00am and 6.00pm on a rota basis

Location: Office Based: NSA Hub, Eaton House, 581 Staines Road, Hounslow, TW4 5DL

Security Clearance: Due to the nature of the work CTC security clearance is required. You would need to answer YES to all the below requirements:

• Resided in the UK for the last 3 years
• Have a *current* British Passport or settlement status due to the sensitive nature of the work
• NI Number
• 2 x proof of addresses (all in UK)
• 5 years full history with no gaps of more than 1 month
• 3 years solid reference with no gaps of more than 1 month

Job Description

Adecco are pleased to have on offer a wonderful opportunity for skilled, experienced, Executive Officers to fill a Twelve (12) month temporary contract in Hounslow. We are looking for candidates who have proven team leader or supervisor experience, to Oversee day-to-day operation of a team, able to set clear team goals, delegate tasks and set deadlines for the team.

Key Responsibilities

• Line-manage a team of Administrative Officers
• Act as a point of contact for queries relating to all tasks undertaken by Admin Officers
• Triage asylum cases to identify any delays or problems in the way of lining up with local deadlines and national priorities, so that they can be allocated in a timely manner
• Ensure decision makers diary is regularly updated
• Maintain accurate case records, uploading documents on appropriate databases
• Obtain information from external agencies when required and collaborate with Safeguarding teams, Technical Specialist and other external stakeholders to ensure cases are decision ready in line with local deadlines and National priorities
• Compile and submit stats to team manager as and when required
• Review and prioritise queries in the in-box for actioning
• Provide daily stats on Asylum interviews completed
• Monitor case progression
• Monitor interview bookings, file movement/scanning and valuable documents
• Liaise with interpreters unit when appropriate

Essential criteria:

Proven team leader or supervisor experience

Ability to Oversee day-to-day operation

ability to set clear team goals

ability to delegate tasks and set deadlines for your team

excellent communication and leadership skills

Organisational and time-management skills

Motivate team members

Discover training needs and provide coaching

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Lucy Nzeyimana