Export & Import Administrator
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Position Overview & Specifications
Our client is a leading supplier of ethical, natural and organic body care brands, herbal and dietary supplements. Supplying the health food industry, major retailers, pharmacies, department stores, lifestyle & concept stores for 30 years. We supply big name retailers, including Ocado, Morrisons, Holland & Barret, Sainsbury's, Look Fantastic, Wholefoods Market and Waitrose.
This is an exciting opportunity for an Export & Import Administrator to join this fast growing and entrepreneurial business based in North West London (Park Royal) Summary of Role and Responsibilities:
- The job holder is responsible for the smooth operational running of the regulatory & compliance side of Export/Import, Logistic functions.
- The role includes dealing with changes required to meet new legislation on products and services that impact on our abilities to service its trade customers effectively.
- Escalated Logistics - providing logistical/admin support to 500+ trade customers in collaboration with customer support and sales admin team. Queries relating to high value WO authorization, crisis management of escalated complaints to do with product formulation/product recall/pricing authorization/stock allocation/sales return enquiries/credit authorization/brand certification issues.
- Supporting the end to end Export/importation procedures for all POAO and Organics shipments, into both UK (London) HQ and IE (Dublin) warehouses;
- Raising EHCs/COIs in relation to the 3rd country consignment imported
- Liaising with stock controller to raise POs correctly within Exchequer
- Working with supplier to collate documents needed to ensure POAO/Organic and Plant products are ready for export
- Raising CHED-Ps on all UK/EU government notification portals. TRACES NT for EU shipments and IPAFFS for UK notifications.
- Assisting in UK/EU BCP clearance at port, once shipment undergoes inspection
- Organizing final transportation to intended delivery destination and coordinating its arrival at warehouse
Reporting Lines & Interactions: The Import & Export Administrator will report to the CEO, MD & GM, Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Private dental insurance
- Private GP service
- Store discount
- Wellness program
- Funded CPD opportunities
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Export & Import Administrator roles across Adolphus Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £14 - £14 bracket, including retirement vesting and health parity.
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