Junior IT Administrator

Welcome! Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team! We are currently looking for a highly motivated Junior IT Administrator to join our IT team. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying. The Junior IT Administrator is responsible for providing day to day technical support to internal users and systems, troubleshooting user issues and providing a path for a solution. The Junior IT Administrator is also competent to do first and second level IT Support. Your tasks and responsibilities

• Troubleshoot hardware and software issues (Microsoft Office 2016, Office 365, Windows 10, VPN connections)
• Creating and managing user accounts as well as file/folder permissions (ADUC) and exchange resources (Exchange Admin Center, PowerShell)
• Troubleshooting and supporting mobile devices
• Printer/Scanner troubleshooting and maintenance
• Providing end user problem resolutions via phone/MS Teams (remote control) for remote users at home and for sites without local IT
• Responding rapidly to user requests and logged incidents within the Service Desk
• Providing problem management process support across groups
• Manage IT equipment orders
• Supporting backend area and administrating backups and restores
• Responsible for certain projects

Knowledge, skills and experience

• Completed apprenticeship as an IT specialist for system integration or a degree in the technical field is beneficial
• Good knowledge of User-Helpdesk and 1st Level Support
• Theoretical and practical knowledge of network and hardware technology
• Administration of Windows servers and clients
• Basic Linux knowledge is an advantage
• Self-motivated personality and getting-things-done attitude
• Good knowledge in written and spoken English as well as good communication skills
• Attentive to detail and excellent time management essential

Scope of employment

• Fulltime

Primary location of job

• Office based (York)

Compensation

• Base salary
• 26 days holiday + public holidays
• Company pension scheme (salary sacrifice) – 7% Company contribution
• Healthcare cover for employee and spouse/children
• Life Assurance 4 x salary
• Private Health Insurance to cover for serious illnesses (after 2 years continuous service)
• Employee Assistance Programme
• Cycle Scheme and monthly gym allowance