Support Manager (Bournemouth)
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Position Overview & Specifications
Support Manager
Location: Fairways Court, Bournemouth
Hours: 37.5 hours per week
Salary: £30,259.85 per annum
Job Ref: DOR-FCB-SER-003265
About the Role
We are seeking a highly motivated person to work with the Operations Manager in leading and directly line managing a support team to deliver the highest quality of support that not only meets but exceeds the expectations of the individuals who draw on it.
You will lead as an exemplary role model to achieve outstanding, personalised support, ensuring our customers are at heart of all we do, and their needs are met. Ensuring your team feel valued and supported, providing them with a full understanding of what is expected of them and giving them the skills and tools to undertake their role to the best of their abilities.
Success in this role means that individuals get the highest quality support and live their best lives.
About You
Able to manage across 3 services and work alongside other support managers and Operations Manager. Competent with ICT. Able to manage staff effectively including staff issues in line with policy and procedures.
Experience of delivering high quality, personalised support within the Health and Social Care sector is essential, along with the ability to lead and motivate a team of people to deliver excellent, personalised support whilst maintaining a confident, professional, compassionate, and respectful outlook.
Having achieved a minimum of a level 4 Diploma in Adult Care, including Certificate in Principles of Leadership and Management for Adult Care (or equivalent) or a commitment to undertake this qualification.
Please note a valid driver’s licence and access to own vehicle is desirable for this role.
You will need to possess excellent communication skills, both verbal and written.
To deliver the high-quality support both Advance and the people we support expect, this role requires you to work flexibly. This could include working some weekends, bank holidays, waking nights or sleep in duties, if required.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Support Manager (Bournemouth) roles across Advance's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,260 - £30,260 bracket, including retirement vesting and health parity.
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