Training and Development Officer
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Position Overview & Specifications
Uber Boat by Thames Clippers (UBTC) are looking for a Training and Development Officer to support our Fleet Training Manager in building our internal talent pipeline to support with business expansion and career progression.
You will be responsible for the delivery of the internal Boatmasters Licence (BML) training, inclusive of local knowledge training, passenger boat endorsement training and practical boat handling training.
Whilst identifying, delivering and project managing training courses to support the PLAβs CPD initiative and business growth, you will Create and develop training modules to enhance performance and support succession planning.
You will support in the tracking, managing, and delivery of the companyβs strategic workforce plan, ensuring achievable deadlines are set and aligned with new business initiatives.
You will manage a team of Type-rating Instructors (TRI), ensuring scheduled training is being delivered effectively, the trainees feel supported throughout their training, and the TRIβs have the appropriate skills and tools to successfully carry out their role.
Youβll also Nurture, support and manage all Marine Apprentices, ensuring they have the tools to carry out their role effectively and appropriate training and coaching is delivered throughout their apprenticeship program.
You must be able to identify supplementary and developmental training needs for all staff within the Fleet Operations team and produce a plan to execute and track the training required.
Weβre looking for someone to Develop blended approaches to training for employees working afloat, inclusive of supporting in the creation and development of e-learning modules.
Youβll be an experienced Marine professional, holding a Boat Masters Licence or equivalent / higher COC with a proven track record of teaching a marine syllabus
Experience of working under MCA regulations is essential along with the ability to think strategically and operate at a managerial level.
An excellent communicator youβll have the ability to multi-task, prioritise and manage multiple deadlines and projects.
Weβll give you all the training you need regarding our systems as well as a thorough induction on how we work at Uber Boat by Thames Clippers, so you will be set up for success.
Where: Youβll be based at our offices at Clipper House, Trinity Buoy Wharf, London E14 0JY, a short walk from Canning Town tube or a hop across the river on our staff boat, from North Greenwich tube. We offer flexible start and end times and welcome flexible working conversations.
So why apply?
Uber Boat by Thames Clippers are London's leading River Bus service. Our fleet of high-speed catamarans provide commuters and sightseers with a unique way to travel around the capital. We carry around 5 million passengers a year and currently employ around 470 people, which is set to increase over the next few years.
UBTC is an entrepreneurial and inclusive organisation where we respect and value everybodyβs contribution. We empower and trust our people to do the right thing. We strive to be excellent in everything we do, and it is our people that help to make our business a great place to work. There is real potential for internal development and promotion within our business and internal succession is one of our core principles.
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Sports & Recreation
Based on transatlantic hiring benchmarks for Training and Development Officer roles across AEG's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Sports & Recreation.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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