Project Support Officer

The Service & Business Improvement division of Age UK are currently recruiting for a proactive self-starter to join their friendly and supportive team as a Project Support Officer.

The successful applicant of this exciting opportunity will join the established Network Infrastructure Programme team, which works with Age UK’s 130+ local brand partners in transforming their back-office systems.

As Project Support Officer, you’ll carry out a range of duties to assist the team in the coordination, planning, monitoring and delivery of the Programme. From researching and meeting with relevant suppliers and organisations, to assisting with the development and maintenance of project plans. You’ll have an appetite for learning new skills and systems, and the ability to communicate with a variety of stakeholders clearly and concisely.

This is an exciting hybrid opportunity, offering flexible working between home and a central London co-working hub.

Must haves:

• Excellent oral and written communication skills including the ability to report on progress (in writing and verbally), with a range of stakeholders.
• Ability to manage data from multiple sources.
• Relationship development and stakeholder management skills.
• Able to demonstrate an appetite for learning, and a want to learn more about the systems Stakeholders use.
• Ability to present data and reports, including preparation of tables and graphs.
• Excellent data entry and analysis skills with a high level of accuracy and attention to detail.
• Ability to organise meetings and arrange travel.
• Ability to build and maintain relationships with internal and external partners in order to meet objectives.
• Confidence when dealing with people from different levels and backgrounds.
• Ability to prioritise competing deadlines and workloads.
• Ability to work across multiple projects.
• Excellent IT skills and working knowledge of Microsoft 365 functionality.
• Project support skills.
• Ability to work flexibly and autonomously.
• Experience of managing individual projects to meet organisational objectives and achieve deadlines.
• Proven ability to work flexibly as part of a team.

Great to haves:

• Experience of uploading and maintaining content on intranets.
• Experience using Jira.
• Awareness of case management and rostering systems, and their use in enabling the delivery of services to older people.
• Experience of Salesforce.
• Experience of Charitylog.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays
• Excellent pension scheme, life assurance, health cashback plan and EAP.
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Heka Fitness & Wellbeing Benefit.
• You Did It Awards – recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.