Customer Service Representative

About Aggregate Industries UK

We are at the heart of construction, focused on building progress and transforming the industry to deliver a more sustainable future for all. Committed to playing a significant role in enabling the UK to transition to net zero, we are driving decarbonisation across the construction materials sector.

We are recognised as one of the safest, most customer-centric companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. Because we believe that only by working together in an inclusive environment, where everyone can grow and thrive, we can build the world we all want to live in.

Join today and build progress with us.

The Opportunity

We have an exciting new opportunity for a Customer Service Representative to join our Mini-mix team, working Monday-Friday 07:30-16:30 at our head office in Coalville, Leicestershire. The Mini-mix team are at a period of growth so we are looking for someone who is after for real opportunities to grow as this department does.

• You’ll receive and process orders via the phone and through online systems
• With a busy orderbook already in place you’ll help manage existing accounts and follow up on leads.
• You’ll plan local deliveries, considering next jobs to be as economic as possible
• We hope everything goes smoothly, but sometimes you’ll need to advise clients that orders will be delayed and manage that relationship.
• By keeping in contact with production and logistics teams you’ll monitor the progress of the order and be able to advise clients on any updates.

Who you are

• You take pride in your attention to detail, never missing data when inputting quotations.
• You’ll be naturally inquisitive and confident speaking with clients.
• You’ll have some administration experience, and the desire to progress within our large organisation.

Benefits

Annual Bonus, Enhanced Pension, 25 days annual leave

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

CLOSING DATE

2023-04-12