Digital Business Analyst

Looking to develop a Business Analysis career with an award-winning business in the financial services industry? AJ Bell could have just the opportunity for you.

Your responsibilities:

• Work alongside the Product Managers to drive innovative development for the AJ Bell Investcentre website and mobile apps to differentiate Investcentre from other investment providers.
• You will help create high quality user stories for new and existing front-end web and mobile app solutions working with colleagues on the discovery, design, build and testing phases of the initiative also ensuring that gap, impact and risk analysis is completed.
• You will seek to identify areas where improvement in systems and processes will lead to an improved advisory experience and /or greater efficiency.
• You will be customer focused to ensure our customers & financial advisers get the best value out of our platform by ensuring that they understand what the platform can do and how it is best used ensuring they achieve the best possible customer outcome

Your skills:

• Experience in writing user stories, modelling processes, and documenting requirements
• Ability to clearly articulate business requirements to UX designer, development and testing teams
• Highly organised and self-motivated
• Superb written and verbal skills including a high degree of collaboration
• Excellent analytical and lateral thinking skills
• Good knowledge of technology including web or mobile solutions
• Excellent Stakeholder management skills
• Agile delivery knowledge

We are looking for a Business Analyst with:

• Proven experience of working as a Business Analyst working closely with Product Owners, development teams and other business stakeholders
• A proven track record of delivery on both large software development projects including system and technical changes as well as smaller individual changes
• Experience of working with internal and external third-party development teams coupled with the ability to understand the specific requirements of each of those teams
• Experience of facilitating and managing workshops and meetings (virtual or in-person)
• Question, understand, and challenge the stakeholders, articulating both technical and business understanding to them.
• Experience of working in the Financial Services Industry (preferred not essential)

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 449,000 customers using our award-winning platform propositions to manage assets totalling more than £71.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1100 employees and have been named one of the Sunday Times ‘100 Best Companies to Work For’ for five consecutive years.

There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.

There is an active programme of social events throughout the year, which are open to all employees.

What we offer:

• Competitive starting salary
• Generous holiday allowance increasing up to 30 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy
• Casual dress code
• Discretionary bonus
• Contributory pension scheme
• Buy as you earn share scheme
• Free shares scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Bike loan
• Season ticket loan portal
• Discounted PMI and Dental
• On-site gym and personal trainer led classes
• Paid volunteering opportunities
• Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.