IT Business Analyst

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for an IT Business Analyst to join our IT team based in Liverpool. As a Business Analyst at AHK you will be instrumental in delivering the highest quality solutions. AHK is a rapidly evolving business and needs highly energetic and focused Business Analysts to help the organisation change at pace.

Here at AHK we invest in the development of Business Analysts to ensure you are the best at what you do. You could be working with a range of stakeholders across the globe to identify the requirements for a new system, or you could be working on one of our high profile implementation projects, in any corner of the world. At AHK you will experience a range of challenges as a Business Analyst that will ultimately improve all areas of your skills, with great exposure. Come and join us on our transformation journey!

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals and solid fuels industries.

We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.

DO YOU HAVE WHAT IT TAKES ?

To be successful at Alfred H Knight you will need to display the following:

RESPONSIBILITIES

• Facilitate workshops or interviews with key business stakeholders, to elicit and capture both the user’s and organisation’s requirements.
• Define the business problem and primary objectives of new projects. Identify and validate the key business requirements.
• Elicit and analyse functional, non-functional and technical requirements from business stakeholders.

• Understand problem domain and explain complex issues in clear terms to both technical and non-technical stakeholders.

• Use data modelling practices to analyse requirements and create recommendations for business change.

• Consider opportunities and potential risks to any recommendations you have made.
• Gain agreement, usually from senior management, of the best method of introducing your recommendations to the business once developed.

• Effectively communicate the benefits of your recommendations across departments and address any uncertainty and concern.

• Support the staff and teams in implementing your recommendations, including support in resolving any related issues.

• Perform gap analysis on the to-be versus the as-is process, to verify that any existing functions are not affected by your recommendations.

• Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements.

• Capture and document functional requirements in the form of use cases and user stories. Coordinate walk-through and sign offs, verifying the accuracy of the requirements with business users.

• Write thorough UAT scripts to validate the solution against the business outcomes.
• Coordinate and conduct UAT with business users to obtain sign-off on the solution against the business requirements.

• Assist with project pre-initiation phase by supporting business users in presenting business cases and supporting the IT department to conduct feasibility studies on solution options.

• Prioritise/refine product backlog as and when required, ensuring user stories and requirements are adequately prepared and prioritised for development.

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

• Excellent communication skills with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties.
• Excellent analytical skills and an informed, evidence based approach.
• The ability to work under pressure on multiple projects within your project timeframes.
• The ability to motivate others and lead change.
• A passion for creating solutions with a positive attitude to change.
• A strong interest in business and business development.
• A good understanding and grasp of information technology.
• Spanish language skills (preferred).
• Able to demonstrate and understanding of the role of the Business Analyst in both an Agile and Waterfall environment

• 2+ years in a business analysis role or carrying out business analysis related activities.
• Experience using modelling languages such as UML and BPMN.
• Experience dealing with senior stakeholders.
• Any industry experience in Metals & Minerals, Agriculture, Energy or Circular Economy (preferred).
• Experience using tools such as Asana, Redmine, Git, Lucidchart/MS Visio and Google Apps.
• LIMS, ERP and/or Mobile Data Capture experience.

Travel

Overseas travel may be required from time to time, to facilitate workshops and participate in project initiation and/or feasibility studies.

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.