Brand Operations Coordinator

London, England, United Kingdom

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

Supporting the brand operations manager in strategically and proactively implementing brand operations/ communications/administration for the global business. Managing administration compliance and development of new business initiatives from concept through to evaluation, embracing digital platforms and future proofing the global business.

WHAT WILL I BE DOING?

• Driving business revenue through timely and engaging communications in all mediums (written, video, verbal presentations) all in support of our brand values and a positive company culture.
• Owning department administration, retail activity, management of the retail calendar and workload communication in partnership with retail leadership and relevant head office departments.
• Compiling accurate and impactful reporting, whilst supporting the head of retail operations and retail operations manager with the project roadmap.
• Managing customer facing information, ensuring accuracy, consistency, and identifying opportunities to increase brand awareness across external business platforms.
• Collaborating cross functionally to ensure all elements of administration, communication and project implementation have been considered for effective and seamless rollout, with your customer as priority.
• Actively understanding the retail climate and using your knowledge of in store processes to identify opportunities, propose and implement solutions which positively impact retail workload and productivity.
• Researching and identifying best practices within competitors to stay abreast of front line innovations to help us drive the business and future proof global operations, for an effortless omnichannel customer journey.
• Supporting new business expansion and ensuring a consistent and effective introduction into the brand for new retail locations and partnerships.
• Ensure all operations comply with legislation on a global scale, in partnership with head office departments.

• Business and results focused, aware of business objectives and understands your impact on those objectives.
• Analytical and solutions driven with precision and attention to detail, able to read data and make informed assumptions.
• Numeric with excellent written and verbal skills.
• Experienced in and knowledgeable around brand guidelines to communicate with confidence in line with company and legal requirements.
• Ability to motivate in person and via communication.
• Strategic, inspirational, innovative and leading by example with a proactive style, coaching and engaging store teams through communications and dissemination of information in line with the brand values.
• The ability to manage projects with all key stakeholders, across varying levels of the bus