Visitor Services Assistant
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Position Overview & Specifications
Would you enjoy welcoming visitors to Amberley Museum, a unique place set in the heart of the South Downs?
We are looking for casual Visitor Services Assistants to work in our visitor reception and shop. This enjoyable role involves greeting visitors as they arrive, providing information and selling tickets through our EPOS system. You will also be responsible for selling items in the shop, answering enquiries and cashing up at the end of the day.
The successful candidate will be friendly, hard-working and reliable, with experience of working independently in a customer-facing role. We are looking for people to work different days through the week (we are open Wednesday-Sunday), 9.30am-5pm, so some flexibility in working days will be an advantage.
For a full job description visit https://www.amberleymuseum.co.uk/about-us/work-for-us/
How to apply
Please send your CV and a covering letter detailing why you are interested in the role and your relevant experience to Katrina Burton, Museum Director (Katrina.burton@amberleymuseum.co.uk). We will be reviewing applications as they come in, so apply as soon as possible.
Amberley Museum is an equal opportunities employer and committed to reflecting and representing the diversity of the UK.
Job Type: Zero hours contract
Salary: £10.42 per hour
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Visitor Services Assistant roles across Amberley Museum's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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