Quality Control Team Leader

About Amcor Amcor is a global leader in developing and producing responsible packaging for food, beverage, pharmaceutical, medical, home- and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve value chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly light-weighted, recyclable and reusable, and made using a rising amount of recycled content. Around 47,000 Amcor people generate US$12.5 billion in sales from operations that span about 230 locations in 40-plus countries. NYSE: AMCR; ASX: AMC
JOB DETAILS
Position Job Title: Quality Control Team Leader BG and BU: Snacks & Confectionary Function: Quality & Technical Sub-Function: Quality Location: Ledbury Line Manager’s Job Title: Quality Manager Legal Entity: Amcor Flexibles UK Limited Work Contract Legal Entity: Amcor Flexibles, Ledbury Contract Type: Permanent
JOB PURPOSE

• Lead the Lab team to ensure quality is promoted both internally and externally and all standards and customer requirements are met.

JOB DIMENSIONS & SCOPE
PRINCIPAL ACCOUNTABILITIES

• Take responsibility for decisions around releasing product to customers and guide production operators in quality based decision making
• Responsible for management of the QC lab team and rota ensuring all shifts are covered including arranging overtime
• Interaction with operations leaders to raise and manage quality investigations and communication
• Own lab systems and processes including leading improvements in QC
• Manage the training and induction of all QC staff
• Responsibility for calibration and verification of testing equipment
• Carry out quality testing to support the QC technicians when needed
• Management of retained samples and collation for non-conformances
• Manage release of customer products on completion of QC testing
• Communicate details of complaints to operating teams and ensure that corrective actions are maintained
• Undertaking internal audits where necessary
• This list is not exhaustive but represents the main responsibilities of the role.

MAJOR CHALLENGES & COMPLEXITIES Working in a fast-paced and changing environment, to deliver tangible savings and benefits.

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  Formal Qualifications and Experience

QUALIFICATIONS/REQUIREMENTS

• Experience working in a 24 hour manufacturing environment
• Experience carrying out quality control testing or lab activities
• Experience of root cause analysis / quality tools and techniques
• Experience leading a small team in a 24 hour environment
• Able to work on their own initiative and within a cross-functional team
• Ability to plan effectively and organize daily tasks
• Ability to challenge constructively and positively champion quality
• Ability to assist in quality investigations to identify root causes and implement corrective actions

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  Specific Skills and Abilities

• Excellent team player
• Excellent leadership skills

AMCOR FLEXIBLES EMEA

With more than 55 plants in 22 countries, Amcor Flexibles Europe, Middle East and Africa (AFEMEA), a division of Amcor, is a market leader and the world's largest supplier of flexible packaging. We deliver innovative packaging solutions and provide enhanced quality products for the food, beverage, pharma, personal care, medical and industrial markets. Its award winning approach towards sustainability makes AFEMEA the preferred partner for customers looking for responsible packaging solutions.