NIGHT FRONT OFFICE SUPERVISOR

Summary

Night Front Office Supervisor

Salary: £28,600 + Service Charge* (Conditions Apply*)

The Andaz London is currently recruiting for a Night Supervisor to join our Front Office Team.

Joining the Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London to for your next career move.

At Andaz which translates from Hindi as "personal style", we empower each colleague to create the lifestyle world class guest experience.

Your personal style and creativity is what makes Andaz unique and we are looking for a Team member who embraces challenging the norm and who stand out to try new ideas.

What’s in it for you?

Being part of Andaz also mean, joining the Hyatt family which has over 1000 hotels in over 60 different countries, also recognised for over 5 years as a UK Great Place to Work Company for offering great range of benefits, including:

• 12 free nights per year of service across Hyatt Hotels worldwide
• Employee and Friends & Family rates across Hyatt Hotels worldwide
• F&B Discounts of up to 50% in Hyatt UK Restaurants & Bars
• Refer a friend bonus £500 per colleague introduced
• Workplace pension scheme
• Annual season travel loan interest-free
• Cycle-2-Work scheme tax-free
• Continuous Learning & Development opportunities
• Uniform provided and laundered complimentary
• Complimentary meals on duty

About the role

As Night Supervisor you will manage the Night Front Desk Team. You will ensure the highest levels of quality, service and standard adhered to, whilst conscientiously striving to raise the bar for service, consistency and operational excellence within the Front Desk team in line with the Andaz London Liverpool Street vision.

Main Responsibilities:

• Responsible for the preparation and disposition of all Night Audit work.

• Responsible for all Front Office functions during the overnight shift.

• The role includes supervising and training Hosts and Door Hosts.

• Perform all tasks of the Front Office as needed to facilitate service.

• Review the arrival lists and organise the amenities and ensure that special requests are honoured whenever possible.

• Work with the Front Office Manager to optimise our room allocation

• Be able to take the lead during fire evacuations, fire drills, or other Health and Safety procedures

About you

The successful candidate will be have experience working in Opera.

Ideally you have already gained work experience in the same or similar role, preferably within a prestigious hotel environment. You are passionate about working in large team and meeting new people and motivated to change and grow?

If you are a dynamic, sociable and talented person that is looking to join a fun and vibrant team, then we would like to meet you.

The role is subject to right to work check as per UK employment law.