Part Time Customer Support Advisor
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Our client, an industry leader in the creation of innovative smart home and lifestyle products is seeking an experienced Client Support Co-ordinator.
The position:
- £15.00 to £20.00 per hour pay rate
- Temp to perm
- Work from home - 100% remote
- 25-30 hours per week
- Flexible working hours with a minimum of 3 days covered per week
Duties & Responsibilities:
- Respond to customer service tickets on ZenDesk
- Manage TrustPilot and other review sites: responding to reviews
- Work with customers to resolve any problems
- Manage Shopify platform - sales, returns, disputes
- monitor stock levels at distribution warehouses
- Liaise with distribution warehouses to ensure orders are sent on time
Required Skills and Experience:
- Experience in a similar role, preferably on-line retail or tech products
- A proactive problem solver who is self motivated and understands the requirements of working from home
- Excellent communication skills; friendly, professional with a genuine desire to provide customer satisfaction
- Working knowledge of Zendesk
- Experience and knowledge of Shopify
Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.
Anne Jagger Recruitment Ltd is an employment agency and employment business.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.
If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.
Job Types: Part-time, Temp to perm
Part-time hours: 25-30 per week
Salary: £15.00-£20.00 per hour
Benefits:
- Flexitime
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- No weekends
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Part Time Customer Support Advisor roles across Anne Jagger Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £15 - £20 bracket, including retirement vesting and health parity.
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