Inbound Call Centre Agent - Work From Home
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Inbound Call Centre Agent - Work From Home
We are looking for a high volume of full-time Call Centre Agents to work for us.We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices.
This role will require you to attend our training centre in Sheffield (For between 3-5 days), and you will then work from Home subject to performance*.
These roles involve assisting on an important government project.
- Please note working from Home is subject to a satisfactory level of performance , The Business does reserve the right to invite you to conduct Office based work should performance not be at the required levels.
HOURS:
You must be fully flexible between 9AM-5PM Mon-Fri , Saturdays 9AM-1PM
You will be working between 37.5-40 hours per week.
WAGE: £10.42 - Per Hour (Paid Monthly)
RESPONSIBILITIES:
Taking inbound calls
Updating records and escalating calls where necessary
CANDIDATE REQUIREMENTS :
Comfortable in speaking on the phone
Able to use a computer/laptop
Previous call centre experience is an advantage, but not essential as full training will be given
You must not have any unspent criminal convictions, and be able to supply appropriate documentation for us to conduct a basic DBS as part of a government standard BPSS check
(We will pay fees for the DBS check to be carried out)
CONTRACT TYPE :
Temporary
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Inbound Call Centre Agent - Work From Home roles across ant marketing's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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