Neighbourhood Manager
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Position Overview & Specifications
The Role
Neighbourhood Manager - Salary Up to £36,433.09 per annum depending on experienceYou will be required to work as part of the Management team to ensure all operational requirements and service level agreements are met through all aspects of the contract, ensuring quality standards and contractual requirements are maintained. You will be a community minded manager with the requirements of residents, retailers and visitors to Lambeth at the forefront of decision making. You will create Safer Neighbourhood teams to ensure Local Business Districts are able to thrive without the disruption of enviro-crime and parking contraventions.
This is a large and diverse contract, do you think this challenge would suit you? Do you know how to motivate and nurture people? Do you know how to build strong relationships within teams to meet contract objectives? If YES, then please read below. What you'll do
- Assist the Client Account Manager in ensuring the smooth delivery of the contract with operational responsibility
- Manage Employee Relations and ensure that Company policies are adhered to by colleagues
- Monitor budget and contract spend in relation to uniform, stationary and other supplies ensuring effective cost control
- Ensure overall client satisfaction and management of resources
- Continuous monitoring of enforcement activity
- Regular reporting on Key Performance Indicators to Contract Manager
- Develop, coach and monitor the supervisory team
What you'll bring
- Strong people management skills and strong commercial acumen
- Ability to present to Management level
- Minimum 36 months management experience at Team Manager or equivalent level
- Experience of implementing effective cost control
- Experience of monitoring KPIs and preparation of reports
- Full, clean driving licence
Standard Hours 6.45am – 16.15pm (however a flexible approach is expected)
Pension
Training and Development
Employee discount scheme
A Apcoa, we aim to support employees in achieving a healthy work-life balance. We recognise that many of our employees have family responsibilities and are committed to providing support for our employees. We are working hard to support flexible and new ways of working where possible.We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared Key Words: Civil Enforcement Manager, Parking Manager, Facilities Manager. Contract Manager.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Neighbourhood Manager roles across APCOA PARKING (UK) LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £36,433 - £36,433 bracket, including retirement vesting and health parity.
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