Site Reliability Engineer - Apple Cloud Services

Summary Posted: Apr 22, 2023 Weekly Hours: 35 Role Number:200473548 Do you love engineering and running systems & infrastructure that will delight millions of customers? Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly! Bring passion and dedication to your job and there’s no telling what you could accomplish The iCloud Content SRE team is looking for a Site Reliability Engineer (SRE) to design, build tools and support our large scale content system for iCloud. The best candidates will have both proven software development skills and strong Linux / Systems expertise, understand SRE, and know what it will take to run services at Apple scale with a high degree of operational precision. We play a critical role in the day-to-day operations of services relied upon across Apple while partnering with engineering teams to ensure we, and they are successful! Key Qualifications

• At least 3 to 5 years in a Site Reliability Engineering, DevOps, or Infrastructure focused role
• Experience supporting internet-facing production services and distributed systems
• Ability to implement and coordinate telemetry using monitoring and observability tools such as Splunk, Grafana and Prometheus
• Strong verbal and written communication skills
• Coding experience using a high-level programming languages like: Java, Golang, or Python
• Automation advocate - you truly believe in removing operational load via software
• A strong sense of ownership. At the same time you’re a great teammate who communicates clearly and transparently
• Self motivated, inquisitive and always looking to learn more
• Experience managing, scaling, and troubleshooting Java applications
• Familiarity with cloud infrastructure concepts (zones, regions, VPCs, etc)
• An understanding of a variety of software service deployment packaging, strategies, and tooling
• Working understanding of common authentication schemes, certificates, and securely managing secrets
• Capable of designing and implementing automated configuration management processes for repeatable and consistent service deployment

Description Our team is collaborative; we work closely with partner teams to deliver the best results for Apple. We strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard and results are rewarded. AS AN SRE AT APPLE, YOU’LL: Operate, monitor, and triage all aspects of our production and non-production environments. Pioneer and implement the next generation telemetry system for Content. Prepare alert handling procedures, runbooks, and collaborate with off-shore SRE team. Automate deployment and orchestration of services into the cloud environment as well as other routine processes. Actively participate in capacity planning, scale testing and disaster recovery exercises. Interact with and support partner teams including engineering, SRE, QA, and project management. Cultivate and maintain relationships with internal and external third party vendors. Education & Experience BS or MS in Computer Science or equivalent industry experience Additional Requirements

• Prior experience as an SRE, software engineer, or system administrator
• Experience in system automation technology, such as Puppet or Ansible
• Experience in Kubernetes
• Experience using S3 and/or GCS
• Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.
• Apple benefits programs vary by country and are subject to eligibility requirements.
• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.