Customer Service Assistant- SPAR Newtown
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Customer Service Assistant
SPAR Newtown
Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting and varied Part Time contract for a Customer Service Assistant (CSA) to cover various shifts which may include mornings, afternoons, evenings, or weekends.
Experience in a similar role would be advantageous but not essential as full training will be provided. Therefore, if you have a passion for retail and customer service, we have the right job for you!
Do you have:
- A 'can do' attitude.
- A clear understanding of what customer service means and why it is so important.
- The ability to work closely with a team.
- Great communication skills and a passion for your local community.
- Flexibility to work shifts which may include early starts, late finishes or weekends.
- Successful completion of the probationary period will require you to pass P250 check.
Benefits include:
- Staff discount scheme
- Pension
- Employee assistance programme which offers advice and support for our colleagues 24/7, 365 days a year.
Hourly rates of pay: £9.50 per hour (aged 23 +), £9.18 per hour (aged 21-22), £6.83 per hour (aged 18-20)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Wholesale
Based on transatlantic hiring benchmarks for Customer Service Assistant- SPAR Newtown roles across Appleby Westward Group Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Wholesale.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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