Catering Operations Manager

Job description

Aramark UK is looking to hire a Catering Operations Manager to join the team on a full time and permanent basis. You will be part of an exciting new venture, and your role will oversee 4 key sites in the Yorkshire/ North East region.

This role is responsible for developing and executing strategy, advocating for your client, encouraging dedication, driving engagement, and delivering positive financial results. Owns the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.

What's in it for you:

• We are offering a salary of £45,000 doe + car
• 5 days over 7- flexibility to work weekends if required is essential
• Company pension
• Free parking
• MyStaff Shop discounts
• Generous Annual Leave, increasing in line with service and the opportunity to buy extra
• EAP in house mental health champion
• Fantastic career development opportunities

Job Responsibilities

• Overall ownership and accountability of operational management and financial performance of the sites
• Work closely with the Head Chef to ensure correct stock level
• Ensure OpX and waste management processes are in place and weekly reviews are completed for production
• Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales
• Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements
• Implementation of schemes including new products, planograms, procedures, and menu specification ensuring they adhere to Aramark guidelines and brand standards
• Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
• Knowledge of all applicable personnel policies, labour laws and agreements
• Ensure strict compliance with Aramark Hygiene and Safety requirements
• Prepare and manage accurate projections for all P&L accounts including raw materials, wages etc.
• Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. Annual reviews for all staff are completed.
• Plan and lead team management meetings and daily briefings
• Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)
• Identify & unlock opportunity for growth
• Develop strategic plans & value proposition

You'll be set up for success if you have:

• Operational experience at management level in the contract catering industry
• Ability to be on site 5 days a week
• A passion for service excellence
• The ability to manage in a diverse environment with a focus on client and customer service
• Ability to lead motivate and develop a team of managers
• Strong organisational and time management skills
• Flexibility and ability to work on own initiative
• Experience of P&L management and accountability with excellent financial and commercial acumen
• Professionalism and the ability to present and report on relevant business information
• Excellent interpersonal and influencing skills
• Business planning skills

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.

Job Types: Full-time, Permanent

Salary: £45,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Work Location: On the road

Reference ID: Catering Operations Manager AA

Job Type: Full-time

Salary: £45,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Scarborough, YO11 2YY: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Scarborough, YO11 2YY

Reference ID: Group Manager AA