General Manager
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Position Overview & Specifications
An excellent permanent opportunity has become available to join the team as a General Manager based on site at our showcase site, Gateshead College. This is a hands on role responsible for delivering outstanding catering service to both the client and internal teams based on site at the College. Reporting to the Director of Operations, you will also be responsible for the successful and smooth running of our F&B (breakfast and lunch) offering, busy retail outlet and hospitality functions across both a main and satellite site.
This is a full time position which is predominantly a Monday to Friday position, but we will need the post holder to offer some flexibility with working later into the evening and weekends where required.
What's in it for you:- We are offering a salary of up to Β£38,000 + bonus dependant on experience
- Company pension
- Discounted food
- Free parking
- MyStaff Shop discounts
- Generous Annual Leave, increasing in line with service with the ability to buy extra days
- EAP in house mental health champion
- Extensive training and development opportunities
- Build and maintain key relationships both internally and externally and attend regular service level review meetings
- Recruit, train and lead your teams to success
- Oversee all aspects of the operation to deliver outstanding service levels across the main site and satellite site which includes a very busy retail outlet
- Manage all hospitality for our events and functions
- Accountable for all customer bookings, invoicing and accounts reconciliation
- Manage financials and achieve food and labour targets
- Oversee and ensure all cleaning and safety procedures are consistently delivered
- Experience operating as a General Manager within hospitality/ contract catering/ retail
- Education experience is advantageous, but not essential
- Cheffing background is advantageous but not essential
- Experience leading a team to success
- First class customer service skills and a passion for delivering service excellence
- Can bring innovation to the team
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youβre pursuing β a new challenge, a sense of belonging, or just a great place to work β our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Catering & Food Service Contractors
Based on transatlantic hiring benchmarks for General Manager roles across Aramark's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Catering & Food Service Contractors.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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