Tech Support Engineer
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Position Overview & Specifications
Tech Support Engineer – London – 6 month contract – Inside ir35 – IT Consultancy
Arcas Technology is partnered with a leading IT Consultancy that is seeking a highly experienced Tech Support Engineer to join their team on a 6-month contract, working directly at their client's site.
Your role
Do you have a knack for technology? Are you at your best when supporting others? Are you someone who could multi-task in a rapid and fast-moving environment? My client is looking for somebody to:
Your experience and skills
· Good problem solving and diagnostic skills.
· Ability to support and deliver a high-quality IT service to the business.
· Ability to read and write Unix shell & Perl scripts.
· Ability to work under pressure and manage multiple, concurrent / conflicting priorities.
· Self-driven, highly motivated and have very high standards concerning quality of service delivered and attention to detail, where they lead by example and expect the same behavior of other colleagues.
· Knowledge of ITIL incident and problem management
· Solid Unix and Linux knowledge and practical working experience including Shell scripting (Sun Solaris, Linux)
· Good knowledge in relational databases (Sybase, Oracle) / query (SQL)
· Excellent communication skills.
· Capability to understand client / end user issues and translating this into problem statement for further investigations within IT
· Have worked in an Investment Bank front office environment before, preferably in the Equities Derivatives space.
· Equity Derivative product knowledge.
Nice to have:
· Understanding of Networks (TCP/IP)
· Knowledge of scripting languages such as Perl
· Knowledge of the FIX protocol is beneficial.
· Azure cloud fundamentals
· Knowledge of AppDynamics, Moogsoft & Splunk
If you feel that you have the necessary experience and are immediately available then please forward your CV to Andy at Arcas Technology.
Job Type: Temporary contract
Contract length: 6 months
Salary: £300.00-£500.00 per day
Benefits:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Tech Support Engineer roles across Arcas Technology's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £38 - £63 bracket, including retirement vesting and health parity.
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