P/T Sales Assistant 20 hours (York)

Job description

Name of organisation : ASICS Europe B.V.

Department : AEB Retail Department

Job title : Sales Associate

Version : 1

1. Job purpose

· To support the store management in meeting or exceeding store sales target

· To work with the store management to achieve brand standard in customer service and selling, product presentation and merchandising

2. Position in the organisation

· Reports directly to: Store manager

· In his absence, replaces: Sales Specialist

3. Result fields

Result field 1. To support the store management in meeting or exceeding store sales target

· Initiate contact with the customer in the store and help the customer feel welcome.

· Ensure all cash handling is accurate, while facilitating a superior checkout experience

Result field 2. To work with the store management to achieve brand standard in customer service and selling

· Drive the selling efforts and customer relationships by providing exceptional customer service and selling techniques.

· Assess the needs of the customer and provide the appropriate level of service and product expertise.

· Use effective communication skills to build and maintain customer relationships

Result field 3. To work with the store management to achieve brand standard in product presentation and merchandising

· Ensuring all visual standards are followed, daily restock is completed and adequate size runs are represented per brand standards.

· Manage back of house operations and share in the cleaning duties of the store where required.

· You will be responsible for assisting in other store functions as needed.

· If necessary, performs other work when asked.

4. Authority

According to limits of authority.

5. Communication

Internal: The contacts that are required to perform the described position, a.o. employees from the Retail department and relevant subsidiaries

External: The contacts that are required to perform the described position, a.o. suppliers

6. Job requirements

Knowledge and experience

· Must have or be pursuing a High School diploma or GED.

· Previous retail experience preferred.

Personal qualities/skills

· Excellent skills needed in communication (written & oral), teamwork, flexibility, pro-activeness, stress resistance.

· Physical requirements include twisting, bending, reaching, climbing a ladder and standing for extended periods of time.

· Able to accomplish multiple tasks in a fast-paced environment.

· Able to perform basic math functions.

Job Types: Part-time, Permanent
Part-time hours: 12 per week

Benefits:

• Casual dress
• Company pension
• Employee discount
• Health & wellbeing programme
• Store discount

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Quarterly bonus
• Yearly bonus

Experience:

• Customer service: 1 year (preferred)

Work Location: In person