Administrator
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Position Overview & Specifications
We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service.
We are looking for a full time Vendor Support Administrator to join our busy team at our Prees Heath site in Whitchurch, Shropshire.
Principle responsibilities include:
- Be responsible for onsite vendor account management.
- Carry out administrative tasks with a high level of accuracy.
- Create accurate vendor sale reports.
- Ensure that levels of customer service within the function are exceptional at all times.
Duties include:
- Be knowledgeable in all areas of vendor SLA’s & requirements.
- Deal with enquiries from vendors.
- Close queries in a timely fashion, prioritising customer service.
- Add vehicle deliveries to the Auction Management System (AMS).
- Monitor “Not Inspected” & “Not Booked In” vehicles in order to ensure SLA’s are maintained and exceeded.
- Determine vehicle values using HPI valuation system and record information.
- Obtain reserve prices from vendors and input information into AMS.
- Prepare documentation to support Sale Day activities.
- Update vehicle records as required in AMS.
- Prepare the sale in AMS.
- Manage provisional bids.
- Prepare & provide vehicle entry sheets to Auctioneers as required.
- Create accurate vendor sale reports
- Prepare & dispatch pre & post sale reports.
- Undertake general admin duties.
Skills/Experience:
- Ability to work in a complex, fast paced operations function.
- Strong interpersonal and communication skills.
- Experience of producing high quality information to deadlines.
- Proven experience of delivering exceptional service to customers both personally and through a team.
- Organisational and prioritisation skills.
- Intermediate computer & Microsoft Office knowledge.
37.5 hours per week, Monday to Friday.
We offer a fantastic range of benefits that reflect the value we place on our employees and help make Aston Barclay Group a great place to work. These include:
- 25 days leave per annum + bank holidays
- The ability to purchase upto an additional 5 days leave per annum
- Enhanced sick/maternity/paternity/adoption policies
- Healthcare Cashback scheme on costs such as Dental, Optical and Physiotherapy
- Access to an online rewards scheme that gives you discounts and money back on everything from fashion, holidays, entertainment, car hire, health and beauty and even weekly shopping from major supermarkets
- Free Employee Assistance Program (also available to family dependants)
- Life assurance cover 2 x salary
- Christmas savings scheme
- Length of service awards
- Refer a friend recruitment incentive scheme
- Early finish on your birthday
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Salary: £21,673.60 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site gym
- On-site parking
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Wholesale
Based on transatlantic hiring benchmarks for Administrator roles across ASTON BARCLAY LIMITED's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Wholesale.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,674 - £21,674 bracket, including retirement vesting and health parity.
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