AV Technician
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
AV Technician/Engineer - Canary Wharf - £33,000 to £37,000
The Onsite AV Technician is a dedicated resource provided to customers to provide service support at a single site. The technician will be in seat at the customer premises to support the installed AV systems and system users at the site.
The role also includes break/fix support for functional AV issues as well well as daily room functionality checks.
The technician will have an excellent working knowledge of audio-visual equipment including display equipment, control systems and complex audio systems plus relevant communications protocols.
Responsibilities
- Fault finding & rectifying AV systems at the client site.
- Providing onsite technical and user support for system users to facilitate adoption of the new systems.
- Completing daily checks of rooms and spaces for system functionality checks. Raising, investigating and updating service tickets within the Web Portal.
- Providing updates to client contacts for any active or resolved tickets.
- Liaising with the service desk for any additional hardware support (e.g, RMAs, vendor support etc.)
- Reporting any escalated matters to the Technical Service Lead in a timely manner. Producing Technical Knowledge Base articles for troubleshooting based on issues raised during the support period.
Experience
- Experience of installing, commissioning and servicing commercial audio-visual systems including projection, flat panel, control systems, power amplifiers, DSP’s, audio / video matrix systems, digital and analogue signal transmission formats.
- Experience with Crestron NVX systems
Job Types: Full-time, Permanent
Salary: £32,000.00-£37,000.00 per year
Benefits:
- Company events
- Company pension
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Canary Wharf, Greater London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for AV Technician roles across ATA's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,000 - £37,000 bracket, including retirement vesting and health parity.
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