Junior IT Technician
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Based in North Norfolk Reboot Systems is a technology service business working in both the retail and commercial sector market. We provide a wide range of business support packages and support retail customers with support and advice. Due an increase in customers we are looking to grow our friendly team with a Junior IT Technician to maintain our high service levels.
As a friendly and confident person, you will join our front-line support team to help our customers with any general and technical issues. You will need to have an excellent telephone manner and some basic level technical knowledge of computer networks, however, full technical training will be provided. The right candidate will deal with customers in person, over the telephone, via email as well as on a support ticketing system and also via a live web chat facility.
Job description:
- Providing a point of contact for customers via phone, email or ticket
- Provide the Client with remote trouble shooting.
- Being able to do onsite visits and installing of equipment
- Use our Ticketing System to record and resolve requests in a timely manner.
Required Skills
- A love and ability to solve IT problems & challenges in a customer focused manner.
- IT qualifications such as Microsoft MCP, CompTIA A+ etc.
- Great communications skills, founded in being a good and thorough listener when liaising with customers and team members.
Job Type: Full-time
Salary: £15,412.47-£22,000.00 per year
Benefits:
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Holt: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Reboot#3001
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Junior IT Technician roles across Atlas Commodities's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £15,412 - £22,000 bracket, including retirement vesting and health parity.
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