Senior Network Services Engineer
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Position Overview & Specifications
The purpose of the role is to technically lead the management of the ServiceNOC network operations and the global network infrastructure. To deliver the network transformation and automation to provide exceptional customer service experience, as well as new services and innovation.
Key Accountabilities & Responsibilities
Responsibilities
- Technical lead in the management of ServiceNOC network operations
- Management of the Global network covering EMEA
- Management of the Avanti satellite ground network connectivity that includes integration with other Teleport operators global network infrastructure
- Provide technical expertise in the design, scope and implementation of new network solutions for upcoming projects
- Lead the development of network automation initiatives to reduce design to delivery effort
- Apply continual service improvement framework to develop network infrastructure to enhance customer experience
- Apply traffic engineering principles to improve network resiliency and efficient use of all data circuits
- Provide the technical leadership and support to less experienced team members
- Network transformation to provide greater visibility, control, faster delivery of connectivity and increase operational efficiency
- Design and develop the network to provide Network-as-a-Service and integration of cloud connectivity to the Avanti network
- Opportunity to work with Mobile Operators in the integration of their mobile services using satellite technology and enabling ultra-rural connectivity in Africa
Accountabilities
- Ensuring the network is available all the time and achieving high service availability provided to customers
- Efficient delivery of services to customers to the agreed delivery timeline.
- Deliver new network design/solutions for services to customers.
- Avanti NOC to Customer NOC coordination to ensure faster issue identification and resolution
Skills & Qualifications
Essential:
- Demonstrable experience of Juniper and Fortinet solutions (MX routers, EX switches & SRX/Fotigate firewalls), including network design, configuration, and troubleshooting
- Strong working experience in networking technology and working with the Juniper product range listed above; and on Fortinet products
- Demonstrable experience of ISP bandwidth and subscriber management products (DPI) – preferably Sandvine solutions.
- ISP/Telecom experience, preferably with hands-on working experience with MPLS, EVPN and QoS.
- Vendor/industry accreditations
- A computer science degree or equivalent accreditation
- Strong analytical, diagnostic and problem-solving skills
- Should have an excellent degree of competency in these technical areas: Networking Protocols/Services: MPLS, BGP, OSPF, IPSec, GRE, CGNAT, QoS, EVPN, Multicast
- Demonstrable experience in the administration of network resources – ASN, IP Addressing, etc.
- Excellent traffic/packet analysis skills
- Working knowledge of Linux operational commands
- UK National or MUST have a valid visa to work in UK
- Project management experience in particular to the design and implementation of network infrastructure and solutions
- Travel may be required
- Must have a clean driving licence
- Must have a Full passport without any travel restrictions
- The company operates 24×7 services and this role is required to participate in the on-call rota to support out of office hours emergency support and routine maintenance
Desirable:
- Familiarity with open-source monitoring and graphing tools such as Nagios, Splunk, Cacti/RRDtool, Shinken & Graphite
- Python and Linux Shell Scripting experience
- Working experience in the use of network automation software and tools such as Ansible, Puppet, Git, etc.
- Working experience of SDN and NFV implementations
- An appreciation of the value of a DevOps approach
Benefits
- A Competitive Salary, pension scheme, and life assurance & private medical insurance
- A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
- Along with 25 Days Annual Leave (excluding bank holidays) plus an Additional Day on us for your Birthday
- Buy or sell up to 3 holiday days per annum
- Free access to the Employee Assistance Programme
- Plus, a variety of excellent Employee Funded Benefits available to you
In addition to the above responsibilities, the jobholder is required to perform other reasonable duties as assigned by the line manager from time to time.
By applying for this position, you consent to your personal information being shared with our recruitment outsourcing partner. For further information please visit https://www.avanti.space/privacy-policy/
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Investment & Asset Management
Based on transatlantic hiring benchmarks for Senior Network Services Engineer roles across Avanti Communications Group plc's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Investment & Asset Management.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £60,000 - £103,000 bracket, including retirement vesting and health parity.
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