Customer Service Co-Ordinator
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Customer Service Co-Ordinator Location- Manchester(Ideally Dukinfield) Permanent, Full time Salary- £23k per annum
Do you have strong customer service experience and enjoy being on the phone?
Our Unilever team are looking for a Customer Service Co-Ordinator. You will be responsible for all aspects of customer satisfaction and aftersales for the Walls Refrigeration customers. You will be involved in inputting invoices, ordering spare parts, telesales, telephone diagnostics and website sales.
You will have ideally worked in a call centre environment before, dealing with inbound/ outbound calls but if you have great organisational skills and communication then this role could be for you.
What’s in it for you?
We recognise that people are the key to our success. You’ll find yourself part of a friendly and supportive team and will always have the opportunity to take ownership of tasks and demonstrate your ideas and initiative. If that’s not enough, we also have endless perks and excellent career development opportunities:
£23K salary- We champion equality & inclusivity and are passionate about creating a workplace that promotes and values diversity.
- On top of your 23 days holiday per annum + bank holidays you can purchase additional annual leave of up to 5 extra days per year
- Life Assurance
- Enhanced sick pay
- Access to discounted Private Healthcare
- Company pension scheme
- Family-friendly working policies (such as enhanced maternity & paternity pay)
- Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!)
- Opportunity to volunteer for our McCurrach taskforces (Diversity & Inclusion; Community; Sustainability; Mental Health & Wellbeing)
- Personal development through our 'Byte' e-learning platform
- Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being
- Supportive company culture & values
- Fantastic progression opportunities across Avidity Group.
If this sounds like the perfect opportunity, don’t miss out and Apply Now!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Co-Ordinator roles across Avidity's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £23,000 bracket, including retirement vesting and health parity.
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