Client Relationship Manager

Client Relationship Manager – Salary of circa £50,000 (London) Location: London Aviva are seeking a Client Relationship Manager to join the business on a permanent basis. This is a fantastic opportunity for an ambitious individual with an interest in developing creative business solutions and a desire to contribute to our overall client experience as well as opportunity for career progression and professional development. You will be joining an established, successful and supportive Global Corporate and Specialty CRM team, as we continue to expand & develop our CRM proposition. A bit about the job: As a Client Relationship Manager, you will take accountability for client- and broker-facing relationships and negotiations in support of your GCS clients (large corporates). You will work with underwriting, claims and risk engineering colleagues to scope and design bespoke insurance solutions tailored to the needs of each of your individual clients, taking responsibility for the delivery of our service from initial design through to external negotiation, client presentations, and long-term relationship management. In addition, this role will support the CRM team management with MI delivery and reporting. As well as wider involvement in the design and implementation of cross sell initiatives, and innovation of our client propositions. You will need a strong understanding of commercial insurance, ability to network and good negotiating skills. You will be expected to travel to broker and client meetings, both locally and occasionally nationwide. If you are ready for the challenge, then we would love to hear from you. Skills and experience we’re looking for:

• Highly motivated, collaborative team player with a ‘can do’, winning mentality
• Takes ownership and responsibility, strong professional pride, and integrity
• Previous experience within the insurance industry
• Strong rapport building, relationship management skills
• Previous experience with Excel and strong data management skills

What you’ll get for this role:

• Salary of circa £50,000 (depending on skills, experience, and qualifications)
• Generous pension (starting level Aviva contributes 8% when you contribute 2%)
• Eligibility for annual performance bonus
• Family friendly parental and carer’s leave
• 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
• Up to 40% discount for Aviva products
• Aviva Matching Share Plan and Save As You Earn scheme
• 21 volunteering hours per year

Aviva is for everyone: We are inclusive – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on 07385 426164 or send an email to Dylan.wood@aviva.com