Commercial Property Internal Adjuster
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we’re looking for:
- Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness.
- Property construction understanding, with experience of working on occupied property & premises.
- Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation – including Asbestos regulations and equipment access restrictions.
- Experience of working in a customer focused environment, meeting customer needs through expertise and integrity.
- IT literate & ability to learn new technology.
- Starting salary up to £49,000 (depending on location, skills, experience, and qualifications)
- Company Car
- Aviva will contribute up to 14% to your personal pension (dependent on your contribution)
- Eligibility for annual performance bonus
- Family friendly parental and carer’s leave
- 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
- Up to 40% discount for Aviva products
- Brilliant flexible benefits including electric cars
- Aviva Matching Share Plan and Save As You Earn scheme
- 21 volunteering hours per year
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Mining & Metals
Based on transatlantic hiring benchmarks for Commercial Property Internal Adjuster roles across Aviva's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Mining & Metals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £49,000 - £49,000 bracket, including retirement vesting and health parity.
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