E-commerce Watch Buyer

AW365 Ltd has a turnover of approximately £20 Million per year in the UK and is a widely respected, leading retail and wholesale supplier of aesthetic products in the UK and around the globe with branches in London, France, Ireland, and the Netherlands – the heart of the company in Birmingham. Our rapid growth and success come from a focus on delivering the latest products to our clients at the most competitive price, and our enviable track record continues to be based on the cornerstones of quality, reliability, and honesty. This is an exciting opportunity to join our dynamic and expanding company as we enter a period of growth.

JOB ROLE

You will be expected to service both MOD, Chronograph and ETA movements. You must have a proven track record of working at the bench with luxury and ideally complicated watches, ideally with the likes of Rolex, Omega, Patek plus many other luxury watch brands. As part of the application process, these skills will be assessed. This is an excellent opportunity for a Senior Watchmaker who is looking to gain exposure to multiple brands and models and work on some interesting timepieces. You will be proficient in quick learning and be career-driven.

KEY TASKS:

• Identifying ways to improve processes to improve sales, brand loyalty, and customer service experience
• You will diagnose, service and repair watches, in line with the brand-specific guidelines
• Complete servicing of all brand models including mechanical, quartz, ETA based and Modular Chronograph movements.
• Test timepieces for accuracy and performance, using specific tools and equipment
• Visually checking all in-coming components (dials, cases, hands, crystals, movements etc.) for damage, marks, and scratches to ensure that they meet the agreed specification and report any quality issues

SKILLS, KNOWLEDGE, AND EXPERIENCE:

• You have experience in servicing and purchasing of luxury Swiss watches.
• Self-motivated with the ability to exceed sales target
• Strong ability to develop long term relationships with watch manufacturer and customers.
• Ideally having some accreditations from major Watch Brands
• Have experience working on MOD movements
• You are a graduate of a watchmaker programme with either BHI, WOSTEP or comparable

IF YOU ARE A UNIVERSITY GRADUATE:

• Training is offered for university graduates (a business diploma would be advantageous)
• You must have a business or marketing diploma
• Graduate salary: £35,000 with grades 2:1 or above. Bonus scheme, with a definite yearly bonus

Salary: Salary based on skills and experience. Bonus scheme, with a definite 6-month bonus (every June and December)

Must wear formal office attire (uniform allowance £500 per year)

Personal phones must not be used for any purpose during working hours, only allowed to be used during lunchtime (no snacking during the working hours)

Working Hours Shifts: 40 hours per week, Monday to Friday (8:30 – 5:30), 1-hour lunch break

Holidays: 20 days a year plus bank holidays

Job Types: Full-time, Permanent

Salary: £40,000.00-£80,000.00 per year

Benefits:

• Company pension
• Store discount

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What degree qualification did you achieve?
• Could you tell us of how your experience relates to watch buying/pre owned watch discovery and if you have completed any courses?
• Please include a website link of a company you worked with that relates to our job posting/business
• What was the turnover of the company you have worked for?

Education:

• Bachelor's (required)

Experience:

• Field Sales: 2 years (preferred)
• Watch buying: 1 year (required)

Work Location: In person