New Store! Customer Service Assistant - Belfast
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Position Overview & Specifications
B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening in Boucher Road, Belfast! These are full time, permanent positions working in our Customer Service, Replenishment or Shop Floor departments.
Are your looking for a fast paced and challenging role in a busy and high energy environment? This could be the role for you!
As a Customer Service Assistant, you will be at the heart of our stores and will ensure our customers have a great experience. Whether you are replenishing stock on the shop floor or delivering great customer service at the checkouts, no two days are the same!
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! For those looking to progress, we offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown!
Ideal candidates will be enthusiastic team players with a passion for retail & delivering great service! We are looking for colleagues who will thrive in our fast paced, high energy environment!
We’re big on personality and attitude, experience in a fast-paced environment or customer service is a bonus, but not essential!
Our ideal candidate will:
- be a great team player
- have a can-do, proactive approach
- pride themselves on getting the job done!
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information, please click here
Do you think you have got what it takes to join the B&M family? Apply today!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General Merchandise & Superstores
Based on transatlantic hiring benchmarks for New Store! Customer Service Assistant - Belfast roles across B&M's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General Merchandise & Superstores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £7 - £10 bracket, including retirement vesting and health parity.
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