Customer Advisor - Night Stock flow
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About the role
Full time - 39 hours per week 3 Month fixed term contract Shifts available Monday - Sunday, 9.00pm - 6.00am* £10.60 per hour (Including £0.25 per hour store specific location allowance + additional £1.50 per hour between 10pm - 5am)- Colleagues under 18 are not permitted to work between 10pm-6am
Key responsibilities
We’re thinking differently about how we inspire people to create homes that enable them to live better. You’ll think differently about how we make sure we give them the products to go with the ideas. You’ll see that we stock the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, but you’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.Required skills & experience
A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. Colleagues under 18 are not permitted to work between 10pm and 6am.What's in it for me?
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us!
As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.
Find out more about us, including the benefits we offer and our community, sustainability and inclusion projects at bandqcareers.com
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Home Furniture & Housewares Stores
Based on transatlantic hiring benchmarks for Customer Advisor - Night Stock flow roles across B&Q's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Home Furniture & Housewares Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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