Field Service Engineer for Region: N-LDN / Harrow, Acton/North london
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Position Overview & Specifications
Bandai Namco Amusement Europe Limited
Job Title: Field Service Engineer
Reporting To: Regional Service Manager
REQUIREMENTS AND DUTIES
▪ To be responsible for the servicing, maintenance, delivery, collection, rotation and monetary collections for all types of games sited within a specific area.
▪ To concentrate on, cement and develop the company’s business with its existing major customers and any other additional organisation with which the company develops a significant future business relationship.
▪ To communicate regularly with your Regional Service Manager and to work to the rota as laid down by him on a monthly basis.
▪ To represent the company in both manner and appearance befitting the role.
▪ To assist with and in some cases organise the installation of multi-game sites.
▪ To deal with customer’s technical or mechanical queries.
▪ To provide regular maintenance and service cover where directed and to ensure that all machines and sites within area of responsibility are maintained to the highest standard, both technically and in appearance.
▪ To complete service logs and/or call reports as directed.
▪ To attend at any national sites for whatever reason as requested.
▪ To complete part-manufactured games as required.
▪ To refurbish and repair all types of games and other products as required.
▪ To load/unload and store coin-operated machines and to ensure due care and proper handling of stored machines and maintain tidy storage of machines and parts.
▪ To ensure that the company vehicle is kept in a clean and tidy manner.
▪ To perform such other tasks as may be reasonably requested by the Company to meet its on-going requirements.
Job Types: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Benefits:
- Company car
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- Must be able to use a multi-meter
Licence/Certification:
- Driver's License (required)
Work Location: One location
Reference ID: Harrow,Acton, finchley:Field Service Engineer
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Consumer Product Manufacturing
Based on transatlantic hiring benchmarks for Field Service Engineer for Region: N-LDN / Harrow, Acton/North london roles across Bandai Namco Amusement Europe Ltd.'s corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Consumer Product Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,000 - £30,000 bracket, including retirement vesting and health parity.
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