GTSM Transformation Lead

Transformation Lead
Radbroke

As a Barclays Transformation Lead, you will direct a portfolio of strategic and people focused initiatives within Group Technology Service Management GTSM to deliver the highest quality service management offering in a highly reliable, efficient, and financially sustainable manner. GTSM ensures the availability of systems that help Barclays support and protect the global economy.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

• Managing highly complex projects requiring facilitation and collaboration across organisational functions
• Working regularly on highly complex issues or problems which require analysis of unique issues/problems without precedent and/or structure
• Exercising high level of judgment in selecting methods, techniques, and evaluation criteria for obtaining results
• Providing management in establishing partnerships with program stakeholders within GTSM, and with other organisational units
• Establishing operational objectives and work plans
• Providing strategic oversight and a framework for transformation to operate with success
• Developing strategies for transformation efforts to remove barriers to achieve goals/business outcomes
• Supporting, coaching, and mentoring to identify process improvement projects, sharing expertise to ensure programme implementation and operational excellence

• Has worked in complex operating environments; will ideally have had previous experience within a similar sized environment
• Extensive experience of analysing data to understand the current state of the business identifying new opportunities to enhance the value proposition
• An ability to inspire and influence across the business whilst driving people focused transformation
• A curious mindset, passion for continuous improvement, people development and the knowledge to question and challenge current states through effective communication

• Experience within financial service
• Lean management/Six Sigma experience
• Experience with enterprise systems management toolsets and systems

Where will you be working?
The Barclays Technology Campus, just outside Manchester, is our transatlantic tech command centre for information security in the UK. It’s the vital strategic powerhouse behind our global operations. Radbroke is a place where big ideas become realities. Where the talent in the world can build careers full of scope, variety and reward, by creating the technical solutions that meet today’s demands, answer tomorrow’s questions and redefine the future of finance.

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