ICT Services Engineer
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Position Overview & Specifications
ICT SERVICES ENGINEER
Permanent, 37 hrs per week
Salary: £27,282- £30,707 per annum
We require an enthusiastic individual to join our dedicated ICT Services team. You will provide a centralised technical support and advice service for the College’s ICT resources and their users. The post will provide 2nd Line Support, System Maintenance and 1st Line Cover.
The post offers the opportunity to support maintain and develop the broad range of technologies required in a progressive further education establishment.
You will have a Level 3 qualification or equivalent in an IT related discipline, a good understanding of network hardware, and software technologies, their implementation and support using management tools.
Experience in the technical support and maintenance of networked IT hardware and software is essential.
Knowledge of Microsoft Server and Cloud Technologies, MCP Certification and a level 4 IT qualification are desirable.
Staff Benefits:
- Generous paid holiday entitlement of 30 days, exclusive of College closure days and public holidays.
- Contributory salary pension scheme (Local Government)
- Continuing Professional Development for all staff
- £500 Refer a friend and earn a reward
- Rewarding You – a fantastic employee benefits programme exclusively available for staff of Bath College
- Employee Assistance Programme – Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to four meetings after an initial assessment session with a qualified counsellor)
- VDU Eye Care Tests – The College offers all staff a voucher for a yearly eyesight test for those who are having eyesight issues when working at the computer
- Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance, all staff are entitled to request flexible working.
OUR REF: 22-142
CLOSING DATE: 20-03-23
INTERVIEW DATE: TBC
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for ICT Services Engineer roles across Bath College's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,282 - £30,707 bracket, including retirement vesting and health parity.
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