Luxury Sales Associate

About us

Bella Ling is a small business in London. We are professional, agile, data-driven, and our goal is to As previously stated, we are the #1 Preloved Luxury Retailer in Hampshire and the South Coast and now opening our second location in London Uk. Exclusively selling High-end brands such as Chanel, Hermes and Cartier, quality is at the heart of everything we do. With our store frequently being described as a luxurious 'walk in wardrobe' customers can truly feel welcomed and at home when visiting.

Second Location in Kensington, London. 3min walk from Harrods..

We are looking for a motivated and enthusiastic Sales Associate to join our team. The successful candidate will be responsible for providing excellent customer service, assisting with sales and promotional activities, and helping to maintain the store's appearance. The ideal candidate will have strong communication skills, a passion for customer service, and an understanding of the sales process. This is an excellent opportunity for someone who is looking to grow their career in sales.

Responsibilities:

• Greet customers and provide customer service.
• Assist customers in finding the products they need.
• Answer customer inquiries and provide product information.
• Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio
• Ensure client satisfaction by constantly providing the standards of Bella Ling services and values
• Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
• Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
• Work closely with the Stock team to ensure product availability and meet client requests
• Provide constant feedback on client activity and market trends
• Maintain display and organization of all areas per the visual merchandising guidelines

Client Relationship & Portfolio Development

• Cultivate strong client relationships and develops client loyalty
• Develop efficiently the client portfolio
• Execute targeted CRM actions

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Have great organisational skills to keep the shop floor running smoothly.
• A proven track record of successful achievement within a luxury retail environment
• A sales orientated target driven background
• Excellent customer service credentials
• Experience of dealing effectively with different nationalities and cultural backgrounds
• Fluent in English - ideally one additional language
• IT literate
• A strong communicator
• Result and action oriented with strong entrepreneurial mind-set
• Team-player with empathy and strong interpersonal skill

We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Job Type: Full-time

Salary: £9.00-£10.00 per hour

Benefits:

• Company pension

Schedule:

• Day shift
• Every weekend
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Retail sales: 3 years (preferred)
• customer service: 3 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person