Passenger Services Associate
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Blackjack Promotions are the largest providers of Travel Retail and Flexible staffing across UK Airports. We work with some of the world's biggest and most prestigious brands. Whatever project you work on, your role is to ensure that passengers have a positively memorable experience.
To us, people are everything. We believe that any company, any brand, any idea, only exists because of its people. When we represent our clients’ brands we start with the insights we have about our audiences, and the knowledge of how our people work best, because we strive to be specialists in human connections.
Our vision is to be the clear choice for the brands we represent through engaged people, by making a difference to every person, every day. Because of this we don’t have brand values, we have people values. Don’t just talk, listen. Say “we” not “me”. Get stuck in, not stuck. Put your heart and soul into every brand. Don’t just commit, deliver. Always find a smile
Our values & behaviours
Personable and pro-active, you will ensure that every customer is approached and assisted.
Ensuring customer loyalty.
You will support the implementation of the brief overall objective and ensure a high standard is met at all times.
Adhering to data protection protocols GDPR
Any other duties as may reasonably be required and that fall within the scope and range of the job.
Key responsibilities
Working for us means you will have the flexibility to work part-time / full-time to work with Luxury Brands. Rate of Pay Range £11.05- to £13+ depending on the roles and activation The hour's can work around you and your timetable - this means you have the flexibility to choose the days, however we request regularity of availability. You will not only get an amazing experience working for great clients but will also receive training. Holiday Pay Staff Discount on Luxury Products Incentive and Recognition Discounted Parking available- Location Nationwide
- Salary £11.05-13 / hour
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Accounting & Tax
Based on transatlantic hiring benchmarks for Passenger Services Associate roles across Blackjack Promotions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Accounting & Tax.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £13 bracket, including retirement vesting and health parity.
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