Ticket Office Assistant (Saturdays Only)
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Position Overview & Specifications
Job title: Ticket Office Assistant
Location: Blair Drummond Safari & Adventure Park, FK9 4UR
Salary: £9.20 p/h - £11.68 p/h
Benefits: Fixed hours, Staff Family Passes, 20% Staff discount in Park.
Working hours: Saturday Only from 9.15 to 2pm or 5pm (depending on Park opening times)
The Company
Blair Drummond Safari and Adventure Park was opened to the public in 1970 and was, at the time, one of Britain’s first safari parks. With over 400,000 visitors a year, we are now one of the most popular visitor attractions in Scotland and offer a world-class visitor experience that is exciting, educational and fun.
The day-to-day duties
To become a Ticket Office Assistant we need a friendly, outgoing and confident individual who can relate well to people and be the welcoming face of Blair Drummond Safari Park.
Positioned in the Ticket Office, these duties will include:
· Welcoming visitors
· Managing queues
· Handling cash and card payments
· Maintaining the park to a high standard
· You may be asked to don an animal mascot outfit to entertain visitors on busy days.
Knowledge, Skills and Qualifications required:
· Experience in Customer Services is desirable but not essential.
· Experience working with children or general public.
· Experience handling cash and card payments is desirable but not essential
· Computer literate
What the company will offer:
· Full training.
· Uniform.
· Flexible working hours.
· Staff Family Passes.
· 20% Staff discount in Park.
Job Types: Part-time, Fixed term contract
Contract length: 9 months
Part-time hours: 5-8 per week
Salary: £9.20-£11.68 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Weekends only
Ability to commute/relocate:
- Stirling, FK9 4UR: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 2 years (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Day shift (required)
Work Location: One location
Expected start date: 18/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Ticket Office Assistant (Saturdays Only) roles across Blair Drummond Safari and Adventure Park's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £9 - £12 bracket, including retirement vesting and health parity.
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