Customer Service Advisor

We are a fast-growing and fast paced online retail company on the lookout for talented individuals to join our friendly sales & service team.

To support with our continual growth, we are offering a fantastic opportunity for the right individual to join us in shaping our success together with their own career path.

This position is based in our offices in Nottingham City Centre with excellent access to public transport.

About the role:

As the first point of contact for our customers, you’ll be the face of the company, taking inbound calls, responding to emails, and assisting customers through our live chat service. Our customers prefer to talk to real, authentic people when ordering our products, so this is an unscripted role with a focus on customer experience.

We will provide you with the in-depth knowledge and expertise to allow you to sell our products with confidence and enthusiasm, and ensure you get the most out of every call.

About you:

We’re looking for energetic individuals willing to go the extra mile, someone who can assist a customer in deciding on the right product for them and ensuring that every avenue has been explored in a professional and helpful manner.

Your skills:

• A razor-sharp eye for detail.
• The ability to work under pressure.
• Excellent keyboard skills
• Professional telephone manner
• A professional outlook
• Excellent communication skills.
• Able to work independently and as part of a team
• A friendly and approachable manner.

Your experience

• Sales or Customer Service call centre (1 year +) desired but no essential
• Worked in a target driven environment

So why join us?

You will get full training on our products and processes and the one-on-one support you would expect from your team manager and colleagues.

There are plenty of opportunities for progression within the company as you would expect. Interested? Send us your CV and start your journey with Blinds2go.

Salary & Benefits

• Salary: £20,630 rising to £21,630 after probation
• Full-time - 40hpw,
• permanent position
• Working days: 5 days out of 7, Monday to Sunday
• 28 days holiday (Including bank holiday)
• Company pension
• Access to Perk Box (discount schemes with a range of vouchers and benefits)
• public transport easily accessible
• Free tea and coffee
• Fresh Fruit
• Smart Casual dress code

Job Types: Full-time, Permanent

Salary: £20,630.00-£21,630.00 per year

Benefits:

• Casual dress
• Discounted or free food
• Employee discount
• Referral programme

Schedule:

• 8 hour shift

Work Location: One location

Application deadline: 02/03/2023
Expected start date: 06/03/2023