1st Line Support Engineer
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Description
With over 20 offices and depots in the UK, Ireland and mainland Europe, Blok ‘N’ Mesh is a market-leading manufacturer, supplier and installer of temporary fencing, site hoarding and barriers. Every year it manufactures more than 1.6 million units, leading the industry in both innovation and sustainability to suit a wide range of industries, from construction to security
We're a global market-leading manufacturer of temporary perimeter protection systems.
We lead the industry in product design and manufacturing, producing some of the industry’s most innovative solutions in temporary perimeter protection systems to improve safety and suit industry-specific applications.
Due to recent expansion, we are recruiting for a 1st Line Support Engineer to assist in hardware and software support across our 4 manufacturing sites and 15 depots.
The position is based out of our Chelmsford office and will require occasional travel to all our sites
Key Responsibilities & Duties
- IT support via helpdesk, phone, email, and face to face.
- At least 2 years’ experience in a 1st Line Support role
- Experience of hardware support for desktops, printers, laptops, networking etc.
- Experience of application support with Office365, Windows 10/11.
- Good attitude and ability to take ownership of work.
- Excellent communication and good customer support experience.
- Ability to work independently and in a team.
- Monday- Friday
Essential
- Laptop / Desktop builds.
- Microsoft Office365
- Knowledge of the basics of networking.
- Excellent customer service skills.
- Full clean Driving License.
Desirable
- Exposure to Microsoft Azure
- Active Directory
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Licence/Certification:
- ITIL Certification (preferred)
- Driving Licence (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for 1st Line Support Engineer roles across Blok N Mesh's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £25,000 bracket, including retirement vesting and health parity.
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